Your total satisfaction is our goal. We are committed to providing you with quality products and outstanding customer service. Should our merchandise or service ever fail to meet your expectations, please let us know.
We will do our best to cancel items if informed via eCrater messaging within 24 hours of original order. PayPal, especially, makes immediate, full refunds quite simple under these circumstances. Regrettably, we cannot at this stage of our business accept returns once purchase has begun being processed.